As a global leader in contact center solutions, Dash BPO maintains meticulously high standards for customer care. The ethos of our company embraces quality in every interaction to achieve high performance and ambitious goals. In this way, we’re able to accomplish great things for our partners.
Our internal commitments to professionalism and attention to detail complement the industry-leading standards and guidelines to which Dash BPO adheres. All of our customer care processes meet the rigorous requirements of the Customer Care Performance Center Inc. (COPC). We are proud of maintaining our COPC certification and exceeding the service expectations of our valued clients around the globe.
At Dash BPO, we recruit and retain the very best customer care agents and support their work with the latest software and technology as well as our superior performance management system. This way, we continually review and improve our performance so that our clients’ customers benefit from optimal customer care experiences with our friendly and knowledgeable team.our solutions