We strive in collaboration and going beyond what’s needed.
Innovation is our motto in every level of our work force.
Our work and certifications are the best proof of our high quality service.
Commitment to Quality
As a global leader in contact center solutions, Dash BPO maintains meticulously high standards for customer care.
All of our customer care processes meet the rigorous requirements of the Customer Care Performance Center Inc. (COPC).
We are proud of maintaining our COPC best practices and exceeding the service expectations of our valued clients around the globe.
At Dash BPO, our mission may seem simple: Our mission is your mission. When we partner with your business as a client, we focus on the connections that matter to you. Dash BPO exists to make your business more successful and profitable.
We use our expertise, incredibly talented customer care agents and innovative systems technologies to help you define and achieve your business goals. At the heart of all we do is an emphasis on creating strong relationships – with our clients and with their customers – through our seamless integration.
With positive energy informing every aspect of our contact center solutions, Dash BPO is able to deliver excellence with a carefully recruited, world-class team.
Our culture of positivity empowers our agents to provide the very best customer experience, supported by ongoing training and education as well as continual process improvement through our commitment to quality assurance. Your customers will reap the benefits of their positivity and passion for excellence.
Bolstered by our culture of positivity, world-class technologies and commitment to the highest quality standards in our industry, every Dash BPO location offers the same high standards and the very best of customer experiences.
Currently, we have more than one thousand top tier Dash BPO agents who solve customer problems in both English and Spanish. Our contact centers are all staffed by highly trained professionals who are passionate about customer service.